Our Service To You

We want to give you the best possible service. However, if at any point you become unhappy or concerned about the service we have provided then you should inform us immediately, so that we can do our best to resolve the problem.

In the first instance it may be helpful to contact the person who is working on your case to discuss your concerns and we will do our best to resolve any issues at this stage. If you would like to make a formal complaint, then you can read our full complaints procedure here. Making a complaint will not affect how we handle your case.

The Solicitors Regulation Authority can help you if you are concerned about our behaviour. This could be for things like dishonesty, taking or losing your money or treating you unfairly because of your age, a disability or other characteristic.

You can raise your concerns with the Solicitors Regulation Authority.

What do to if we cannot resolve your complaint

The Legal Ombudsman can help you if we are unable to resolve your complaint ourselves. They will look at your complaint independently and it will not affect how we handle your case.

Before accepting a complaint for investigation, the Legal Ombudsman will check that you have tried to resolve your complaint with us first. If you have, then you must take your complaint to the Legal Ombudsman:

  • Within six months of receiving a final response to your complaint

And

  • No more than six years from the date of act/omission; or
  • No more than three years from when you should reasonably have known there was cause for complaint.

If you would like more information about the Legal Ombudsman, please contact them.

Contact Details

Visit: www.legalombudsman.org.uk
Call: 0300 555 0333 between 9am to 5pm.
Email: enquiries@legalombudsman.org.uk
Address: Legal Ombudsman PO Box 6806, Wolverhampton, WV1 9WJ

Call Us Now Free on 0800 6525 273

Call the Drink Driving Solicitors in London today

If you are looking for Drink Driving Solicitors in London, then call Tara at our London office and speak to a specialist drink driving solicitor who can help you with your case.

1 fetter lane drink driving solicitors london

Tel: 0203 819 6108

Office:
1 Fetter Ln, London EC4A 1BR, United Kingdom
Telephone: 0203 819 6108

Geoffrey Miller Solicitors is a trading name of Jeanette Miller Law Limited, a Limited Company Registered in England and Wales. Company No: 8214795.
Registered office: Unit 3 Digital Park, 3 Pacific Way, Salford (Media City) M50 1DR. Authorised and Regulated by the Solicitors Regulation Authority No: 573314 VAT No:162576593.
Managing Director: Jeanette S. Miller Director: Tara Boyle. View our Privacy and Cookies Policy, Personal Indemnity Insurance Policy, Accessibility Policy.
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